Shipping Information

Domestic postage

All items are posted within 1 day of the purchase date except for weekends and public holidays. We do not post consumables ordered on a Friday that need to be refrigerated unless specifically requested by the customer, this is to maintain the freshness and integrity of the product. Any items that fall into this category will be posted first thing the following Monday.

Generally the majority of our parcels are sent via a registered postal service to ensure a hassle free transaction. You will receive your tracking number in a confirmation email after the item has been marked as posted. All items have our return address on them in case delivery is not possible for some reason and the postal carriers chooses to “Return to sender”.
All orders are sent with a “Signature Required” for our postal companies, unless we are advised otherwise by customers that the courier has “authority to leave” the order.

Combined shipping rates are most welcome! In most cases we can send multiple of the same or different items in the same package and save you money, simply send us a message with items you would like to purchase and we will give you a postage quote.

Need it quick? Express postage available for all items.

International postage

Can’t find the same product in your country, or does the current Australian dollar make it a savvy choice to purchase from us? Either way, with the surprisingly low cost of shipping and our strong international postage history, it’s often a smart move to purchase from us.

At the moment, due to circumstances outside of our control, we are currently only shipping internationally to New Zealand. However, we warmly welcome international customers and hope to expand our shipping destinations again in the future.

The majority of the items we sell are normally able to be sent via our national carrier, Australia Post, for forwarding worldwide. Please note that restrictions may apply to electrical goods, perishable goods, and fragile items.

We may also be able to combine shipping for multiple purchases of the same or different items. Shipping costs are calculated based on the total weight of the parcel, not the number of items included.

If you would like a postage quote, please feel free to contact us with the details of the items you’re interested in purchasing. We can then provide available service options, pricing for each, and the expected delivery time.